It is our mission at The Shop to bring you the most fun, fashionable and fabulous wedding products!
We have an in-house graphic designer at The Shop so we can create matching programs, menus, table numbers, place cards and seating charts to match any of our invitations, or we can create anything you require from scratch just for you. If there is a fabulous wedding product you are looking for but can't find on our site, just let us know and we will do our best to find it for you.
We are always adding fun, fashionable and fabulous new products and increasing our portfolio of stock and custom designed invitations, save the date cards, favors, unique and interesting cake toppers, ribbon, destination wedding products, fashion and bridal accessories - so check back often.
The Shop offers shipping starting at free for certain items and going up to $24.95 to Canada and $34.95** to the continental United States.
• For your credit card security, we ship only to billing addresses.
• Purchases will appear on your credit card statement as "The Wedding Planner".
Once I've placed an order, how can I make changes or cancel?
After you have placed your order on-line and before your order is processed, you may make changes to your order or cancel all or part of your order by contacting our Customer Service Department at firstname.lastname@example.org. We're sorry, but we cannot accept cancellations or changes on custom-made, personalized, or printed items once your order has been processed.
How can I reach someone regarding my web order?
Please feel free to email us and we will get back to you by the next business day.
What is your Return/Exchange policy?
We pride ourselves in offering the highest quality merchandise. Due to the custom nature of most of our products, The Shop does not accept returns. Please order carefully and request an email proof for invitations and printed material if you are at all unsure of how they will turn out. Exchanges are available only in the case of damage during shipping or vendor printing errors. Any exceptions to this policy will be at the sole and complete discretion of MyStylishWedding.com. Exchanges will not be processed without prior approval, so please email for authorization before returning any merchandise. Any item authorized for exchange must be received by mystylishwedding.com in UNUSED and/or UNWORN condition and in its original packaging.
• Shipping and handling fees will not be refunded.
• We cannot accept responsibility for lost packages without proof of delivery.
How long does it take to receive a proof?
Email proofs are typically sent out within two business days of receiving your order.
Your merchandise will ship within one to four weeks of placing your order. Once shipped, packages should arrive within 3 to 7 business days. Printed invitations will arrive within 3-4 weeks and most other items in our store are shipped out right away and will arrive within 1-2 weeks. If Expedited Shipping is required, please contact us for pricing. Please remember that our customer service representatives can only provide estimates for expedited shipping costs. Additional costs maybe added by the shipping company at the time of shipment and are unfortunately out of our control. Shipments outside Canada may be subject to duties and taxes. Payment of these fees is the sole responsibility of the customer. Our customer service representatives are not able to provide duties and taxes estimates.
What if an item I order is back-ordered or unavailable?
We unfortunately can't always guarantee availability of all products. If you have ordered an item that is no longer available or if an item will be delayed in shipping, we will notify you of the situation as soon as possible via email. We do not bill you for items that are not available.
Will my order come all at once or in multiple shipments?
Based on product availability, we may occasionally split your order into multiple shipments to make sure you get the items you've ordered as quickly as possible. You are not charged any additional shipping fees if your order is sent to you in multiple shipments. If items are sent separately, the shipping cost for your entire order will be allocated over all shipments but not necessarily evenly. This only applies to items ordered together that are assigned the same order number. If you have more than one order open with us, each order is subject to its own shipping costs as quoted on the order confirmation that is emailed to you. We're sorry, but we cannot combine orders after you have submitted the order on our website.
Will my private information be shared with a third party?
We value your privacy. The Shop is committed to keeping your personal and confidential information just that - personal and confidential. No personal information is required for you to browse our web site, only when you place an order. We use the information you provide to process and ship orders, and to contact you if necessary. You may choose to sign up for our mailing list, but please be assured that we will never share or sell your information with any third parties.
What forms of payment do you accept?
We accept Visa and Mastercard. Your credit card is charged when your order is processed.
Do you offer coupons?
Sometimes we advertise coupon/promo codes that can be used for a limited time on special offers for discounts. To redeem these, just enter the code at the bottom of the shopping cart page in the appropriate section when checking out. Limit one coupon per order.
Thanks for visiting...Happy Shopping!